Privacy Policy

Last updated: March 2026

1. Introduction

Jiangsu Kolod Food Ingredients Co.,Ltd. ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including our main landing page and any related subpages (collectively, the "Service").

This policy is compliant with the General Data Protection Regulation (GDPR) (EU) 2016/679 and other applicable data protection laws.

2. Data Controller

The Data Controller responsible for your personal data is:

Jiangsu Kolod Food Ingredients Co.,Ltd.
A chemical manufacturing company specializing in food-grade phosphates, acetates, sulfates and other chemical raw materials.

For any privacy-related inquiries, please contact us using the information provided at the end of this policy.

3. Information We Collect

We may collect the following types of information:

• Information you provide directly: Name, company name, email address, phone number, product interests, and inquiry details submitted through our contact form.
• Automatically collected information: IP address, browser type, operating system, referring URLs, pages viewed, date and time of visit, and device information.
• Cookies and tracking technologies: We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. See our Cookie Policy section below for details.

4. How We Use Your Information

We use your personal data for the following purposes:

• To respond to your inquiries and provide requested product information
• To process and manage business quotations and orders
• To improve our website and services
• To send relevant business communications (only with your explicit consent)
• To comply with legal obligations
• To analyze website usage and improve user experience

5. Legal Basis for Processing

We process your personal data based on the following legal grounds under the GDPR:

• Consent: When you explicitly consent to the processing of your data, such as by submitting our contact form or accepting cookies.
• Legitimate Interest: When processing is necessary for our legitimate business interests, such as responding to business inquiries.
• Contractual Necessity: When processing is necessary to fulfill a contract with you.
• Legal Obligation: When processing is required to comply with applicable laws and regulations.

6. Data Sharing

We do not sell your personal data to third parties. We may share your information with:

• Service providers: Trusted third-party services that help us operate our website and manage our business (e.g., hosting providers, email services), bound by confidentiality agreements.
• Legal authorities: When required by law, regulation, or legal process.
• Business partners: Within our corporate group or authorized distributors, only as necessary to fulfill your request.

7. Cookie Policy

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential cookies: Required for the basic functionality of the website. These cannot be disabled.
• Analytics cookies: Help us understand how visitors interact with our website by collecting statistical information. These are only activated with your consent.
• Marketing cookies: Used to deliver relevant advertisements. These are only activated with your consent.

You can manage your cookie preferences at any time through your browser settings. Please note that disabling certain cookies may affect website functionality.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

• Business inquiry records: retained for up to 3 years from the last interaction
• Website analytics data: retained for up to 26 months
• Legal and compliance data: retained as required by applicable law

9. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Right to Access: You can request a copy of your personal data we hold.
• Right to Rectification: You can request correction of inaccurate or incomplete data.
• Right to Erasure: You can request deletion of your personal data ("right to be forgotten").
• Right to Restriction: You can request restriction of processing of your data.
• Right to Data Portability: You can request your data in a structured, machine-readable format.
• Right to Object: You can object to the processing of your personal data.
• Right to Withdraw Consent: You can withdraw your consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the information below. We will respond to your request within 30 days.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), access controls, and regular security assessments.

11. Terms & Conditions

By using our website, you agree to these terms:

• The content on this website is provided for general informational purposes only and does not constitute an offer or binding quotation.
• Product specifications, availability, and prices are subject to change without notice.
• All business transactions are subject to mutually agreed terms and conditions between the parties.
• We make reasonable efforts to ensure the accuracy of information on our website but do not guarantee its completeness or timeliness.
• Intellectual property on this website, including text, images, and design, is owned by Jiangsu Kolod Food Ingredients Co.,Ltd. and may not be reproduced without permission.